Over the two last weeks there have been so many changes to our way of life, our freedom we took for granted and our livelihoods. We are working so hard at the practice to continue to manage and treat all of our patients and keep you and our staff safe.
This virus will take up the majority of healthcare. However, we will be here to provice the best possible care we can for everything else. Unfortunately, a lot of routine things we previously provided will need to be suspended. Routine bloods and blood pressure checks will not be offered at the moment. Childhood immunisations will still be occuring but the times and places for this will also change. Some blood testing will have to occur such as for those people on certain drugs or pre chemotherapy. The times and locations for these will also change. We will continue to keep you up to date.
We understand it may be difficult to get through at times and that there is a lot of anxiety out there. We are all here, answering your calls and seeing you if you need to be seen. The way we manage things has changed dramatically and we are trying to see as much as we can over the phone to reduce footfall and spread.
If you can, please register for our online services to organise your prescriptions and also nominate a pharmacy you would like them to go to. This will allow us to send your prescrition there. We have relaxed our rules regarding this and so if you want to register we can do this over the phone. If you do not have access to the internet or someone who can do this for you we will take prescription requests over the phone.
We would prefer you did not attend the practice at all for simple requests. We will try and do as much as possible over the phone.
If possible, to help us we ask if you could use online resources. The nhs inform site is very good for all symptoms and you can directly link to information on Covid-19. If your child has cold symptoms or a temperature look at this website http://www.whenshouldiworry.com I find it a useful resource.
If you are concerned about your blood pressure I would recommend buying a blood pressure monitor. If possible I would also make sure you had a thermometer in the house. I know these are difficult to find at ther moment. They do not need to be very fancy, just something that will go under your tongue.
Currently the advice we are giving is to self isolate for 7 days if you have a temperature over 37.8 or a continuous cough. The definition of a continuous cough is difficult. We are currently advising that a new cough would be a cough that you've not had before or if you have a cough, a cough that has become worse We are defining continuous as coughing a lot for more than an hour or 3 or more coughing episodes in 24 hours. The advice is also to isolate the rest of the family for 14 days from the onset of your symptoms to ensure they do not develop symptoms over this time. If they do develop symptoms they will need to isolate for 7 days. I have added links previously to what isolation and social distancing means for you.
Remeber the natural history and average illness length for common respiratory tract infections:
Middle ear infection - 4 days
Sore throat - 7 days
Common cold - 10 days
Sinusitis - 18 days
Cough or bronchitis - 21 days
We understand what a stressful and difficult time this is. We are working so hard to continue to provide you with our best possible care. We will continue to keep our website as up to date as possible. Thank you all so much for your understanding during this and all the kind messages we have received.