Book Appointments Online
You can book and cancel your appointments and request repeat medication on line. To do this you need to register with the practice and obtain a password to enable you to access this service. Once your registration account is created you will need to come into the surgery with your passport or driving licence so that your account can be activated you will be able to use the system to book and cancel appointments and request repeat medication as required. Please complete an application form available from reception.
We have updated our computer and online services and no longer use VISION ONLINE. We have moved to EMIS. You will need to re-register to use this new service.
PATIENT ACCESS TO EMIS
Appointments for either practice site can be made either in person at the
Reception Desk or by calling
0141 473 0000
during practice hours.
You may choose to see any of the doctors or practice nurses, subject to their availability. Every effort will be made to accommodate you on your preferred day.
If you need to see a doctor urgently, make this clear to reception and you will be given an emergency appointment with any available doctor. Please do not abuse this facility with non-urgent problems.
If you cannot keep an appointment, please phone to cancel as soon as possible, so that the time can be offered to someone else.
Standard appointments are normally for a maximum of 10 minutes. If you feel that you will need more time than this, please ask the receptionist for a longer appointment.
If you have more than one problem to discuss, please tell the doctor this at the start of your appointment so that the most important problem can be dealt with first. If it is not possible to deal with several complex problems during a single consultation you may be asked to make a further appointment(s) to deal with less pressing issues.
We do try and run appointments to time but you will appreciate that we have no way of knowing in advance what problems will be presented during a surgery. Some problems do require immediate attention and may result in subsequent appointments running late.
Your understanding when this happens is appreciated.